Government of West Bengal
Right to Public Services
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Handbook on the WB Right to Public Services Act, 2013
Cover Page
Message from The Hon'ble Chief Minister, Government of West Bengal
Foreword by The Hon'ble Minister in-charge, Consumer Affairs Department, Government of West Bengal
Preface by The Secretary, Consumer Affairs Department
Content
Salient Features
Frequently Asked Questions
The West Bengal Right to Public Services Act, 2013
The West Bengal Right to Public Services Rules, 2013
List of Departments of Govt. of West Bengal who have issued notifications under WBRTPS Act, 2013:
Sl. No.
Name of the Department/ Municipal Corporation / Municipality
Page No.
1
Backward Classes Welfare Department
27
2
Environment Department
29
3
Fire & Emergency Services Department
31
4
Food & Supplies Department
33
5
Health & Family Welfare Department
35
6
Higher Education Department
37-38
7
Land and Land Reforms Department
39
8
Minority Affairs & Madrasah Education Department
41-42
9
Panchayats & Rural Development Department
43-44
10
Power & Non-Conventional Energy Sources Department
45-47
11
School Education Department
49-50
12
Technical Education & Training Department
51-53
13
Transport Department
55
14
Urban Development Department
57-58
15
Women Development & Social Welfare and Department of Child Development Department
59
16
Municipal Affairs Department
61-63
17
Kolkata Municipal Corporation
65-79
18
Chandernagore Municipal Corporation
81-85
19
Balurghat Municipality
87-90
20
Baruipur Municipality
91-93
21
Bhatpara Municipality
95-99
22
Burdwan Municipality
101-104
23
Cooch Behar Municipality
105-108
24
Dhupguri Municipality
109-112
25
English Bazar Municipality
113-116
26
Kalna Municipality
117-121
27
Raghunathpur Municipality
123-126
28
Rampurhat Municipality
127-130
29
Ranaghat Municipality
131-136
30
Tamluk Municipality
137-140